Refunds & Exchange Policy

We apologise in advance – but there are no refunds and exchanges for any change of mind. Please choose your products carefully. The only exception for refunds is for faulty goods. Although we cannot control what happens when the product is en route to its destination as it is handled by post and couriers, we always ensure that when we pack your products, that it is securely packaged trusting it to arrive to you in perfect condition!

If for any reason that you have received a faulty item, we kindly ask you to email us at info@thebeautymart.com.au as soon as possible to resolve the issue.

*Please not that refunds, exchanges and returns will not be accepted for any product if it is opened and used.

Thank you for understanding.